Arizona Telemedicine Program training series | Care management services: What's telehealth vs not telehealth

Arizona Telemedicine Program and Southwest Telehealth Resource Center

When

Noon – 1 p.m., Oct. 28, 2025

Where

REGISTER HERE TO JOIN VIRTUALLY

Event description

The practice and delivery of health care is changing, with an emphasis on improving quality, safety, efficiency and access to care. Telemedicine can help you achieve these goals. The Arizona Telemedicine Program and the Southwest Telehealth Resource Center invite you to a free, one-hour CME webinar on the implementation and practice of telemedicine. CME provided by the University of Arizona College of Medicine – Tucson.

Care management services: What's telehealth vs not telehealth

Asynchronous care management services are vital tools for improving patient outcomes, yet their classification for billing and compliance can be confusing. This webinar will clarify the differences between asynchronous care and telehealth, review payer coverage and documentation requirements, and highlight strategies to integrate these services into practice workflows to enhance compliance, patient engagement, and reimbursement.

Presenter details

Carol Yarbrough, MBA, CCA, CPC, OCS, CHC
National Billing Expert
 

Outcome objectives

  • Differentiate between asynchronous care management services and telehealth services, and accurately classify at least three common scenarios (RPM, CCM, eVisit) as telehealth vs non-telehealth for billing/compliance.
  • Apply Medicare and commercial payer coverage rules to see if asynchronous services covered (CCM, RPM, RTM, eConsults) and what kind of documentation is needed.
  • Develop at least one workflow or process improvement strategy to integrate asynchronous CM services into clinical practice, while maintaining compliance, improving patient engagement and optimize reimbursement.

Accreditation statement
The University of Arizona College of Medicine – Tucson is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

The University of Arizona College of Medicine – Tucson designates this live activity for a maximum of one AMA PRA Category 1 credit(s)TMPhysicians should claim only the credit commensurate with the extent of their participation in the activity.

Relevant financial relationships statements:
The University of Arizona College of Medicine – Tucson Office of Continuing Medical Education adheres to the ACCME's standards for integrity and independence in accredited continuing education. Any individuals in a position to control the content of a CME activity, including faculty members, planners, reviewers or others, are required to disclose all financial relationships with ineligible entities (commercial interests). The CME office reviewers have nothing to disclose. All relevant financial relationships have been mitigated prior to the commencement of the activity.

This webinar is made possible through funding provided by the Health Resources and Services Administration's Office for the Advancement of Telehealth (2 U1UTH42527-04-00).